Legal
Disclaimer
Last updated: 10 July 2026
This service is not for emergencies. If you or someone else is in immediate danger — chest pain, difficulty breathing, severe bleeding, sudden weakness, thoughts of harming yourself or others — call 000 now or go to your nearest emergency department. Do not wait for a telehealth appointment.
Urgent support lines
- Emergency (police, fire, ambulance): 000
- Lifeline (24/7 crisis support): 13 11 14
- Suicide Call Back Service: 1300 659 467
- Poisons Information Centre: 13 11 26
- Nurse-on-Call (Victoria): 1300 60 60 24
General information is not medical advice
The content of this website — including pages about services, conditions and pricing — is general information only. It is not medical advice and does not create a doctor–patient relationship. Medical advice is only provided within a consultation, after an individual assessment.
Limits of telehealth
Telehealth consultations do not include a physical examination. Some conditions cannot be safely assessed or managed remotely; where that is the case you will be directed to in-person care. Always follow the specific advice given in your consultation over anything you read on this site.
If symptoms change
If your condition worsens while waiting for an appointment, or after a consultation, seek in-person medical care promptly — call 000 in an emergency, or attend an emergency department or your local GP.